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Sustainability Training Refund Policy
EESG Consulting Ltd. training programs are subject to the following refund policy:
- If the client withdraws from the nominated course at least ten working days before the first day of the course, they will receive a refund of the total course fee minus an administrative fee;
- If the client withdraws from the nominated course within ten working days, but before five working days of the first day of the course, they will receive a 50% refund of the total course fee;
- If the client withdraws from the nominated course within five working days of the first day of the course, they will receive no refund of the course fee;
- However, to avoid the deductions, the client may nominate a replacement participant transferring his/her registration at any time before the first day of the course for an administrative fee;
- EESG Consulting Ltd. will refund all payments made by a client if the course is cancelled or course commencement is postponed by more than six weeks, unless alternative arrangements acceptable to the client can be made;
- All fees will be refunded by cheque.
In event of rescheduling or cancellation of a EESG Consulting Ltd. course:
- The client may choose to transfer his/her registration (of equal value) to any other EESG Consulting Ltd. course
- The client may choose to transfer his/her registration (of equal value) to any other EESG Consulting Ltd. course or to any other client attending a EESG Consulting Ltd. course without incurring any additional cost subject to the availability of space. EESG Consulting Ltd. will also try to accommodate alternative arrangements acceptable to the client.
- EESG Consulting Ltd. cannot be held responsible for any financial loss incurred by the client or its employer due to rescheduling or cancellation of any EESG Consulting Ltd. course.
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