Training Refund Policy

EESG Consulting Ltd. training programs are subject to the following refund policy:

If the client withdraws from the nominated course at least ten working days before the first day of the course, they will receive a refund of the total course fee minus an administrative fee;
If the client withdraws from the nominated course within ten working days, but before five working days of the first day of the course, they will receive a 50% refund of the total course fee;
If the client withdraws from the nominated course within five working days of the first day of the course, they will receive no refund of the course fee;
However, to avoid the deductions, the client may nominate a replacement participant transferring his/her registration at any time before the first day of the course for an administrative fee;
EESG Consulting Ltd. will refund all payments made by a client if the course is cancelled or course commencement is postponed by more than six weeks, unless alternative arrangements acceptable to the client can be made;
All fees will be refunded by cheque.

In event of rescheduling or cancellation of a EESG Consulting Ltd. course:

The client may choose to transfer his/her registration (of equal value) to any other EESG Consulting Ltd. course
The client may choose to transfer his/her registration (of equal value) to any other EESG Consulting Ltd. course or to any other client attending a EESG Consulting Ltd. course without incurring any additional cost subject to the availability of space. EESG Consulting Ltd. will also try to accommodate alternative arrangements acceptable to the client.
EESG Consulting Ltd. cannot be held responsible for any financial loss incurred by the client or its employer due to rescheduling or cancellation of any EESG Consulting Ltd. course.